Chief Operating Officer

I'm looking for new possibilities. I like operations management and I would like to focus on it.

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    Kyiv (Office or Remote)

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    5 years in IT (SaaS B2B enterprise solutions)3 years of management experience (15 team members)2 years of banking experienceTools: Bitrix24 CRM, Trello, Jira, Qlik Sense, Excel, Visio, Power Point

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    ● Design and implement business strategies, plans, and procedures● Set comprehensive goals for performance and growth● Establish policies that promote company culture and vision● Oversee daily operations of the company and the work of executives (Marketing, Sales, Finance, etc.)● Lead employees to encourage maximum performance and dedication● Reporting collection and control system implementation in all departments● Evaluate performance by analyzing and interpreting data and metrics● Creating a motivation system for each of the company’s divisions and categories of employees● Manage relationships with partners/vendors

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    ● Over 20 projects in 9 countries (including UAE, Lithuania, Azerbaijan etc.)● Customer Success: Launched department from 0. Achieved NPS 21%● Lead generation: Automatic Sales Funnel is launched. Leads per month increased by 50%● Implementation: Projects duration decreased by 2 times. ● Marketing & PR: 12 webinars, 12 articles (in external sources as well), 2 conferences a year (with clients’ references as well)

Additional info.
What kind of problems candidate was solved for a company?● Optimize and automate business processes● Minimize human factor● Any problems connected with fast-growing from start-up to business English: Upper-Intermidiate

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